If you plan on upgrading to a newer iPhone model or otherwise have personal data you want to preserve, use these simple steps to back up your apps and files:
Once you start the backup, iTunes will automatically store a snapshot of your programs and data on your computer.
The preferred method of resetting your iPhone uses the built-in recovery mode. To prepare, completely power off your device and disconnect it from your computer, then follow these steps:
This process clears your personal data and performs a fresh install of Apple's latest firmware, ensuring that your phone's software is up-to-date.
You can also reset your iPhone settings and data without a computer through the iPhone's Settings menu. Navigate through Settings > General > Reset and select Erase All Content and Settings. This process usually takes longer to complete than the preferred method and does not upgrade the phone's software.
A fresh install of the firmware makes for a great first impression, but regardless of whether you decide to reset your iPhone before shipment, rest assured that Gazelle will wipe all personal data during the inspection process.
We do NOT accept products that have been reported lost or stolen. Learn more
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