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Why was one of the accessories not included (or incompatible)?

It's rare, but sometimes we make a mistake. Please email or call us at 1-800-Gazelle and we will make sure we ship the correct item to you ASAP!

Will I have to sign for my package?

Anything with a value of over $250 will need someone home to sign for the package. Unfortunately, we cannot lift the signature requirement for any reason.

Do you take trades?

While we do not take direct trades through this store, will pay cash for your used devices. Please visit to get an immediate risk free quote for your used device.

Where do you ship?