How do I activate my device?

We highly recommend that you contact your carrier with your plans to purchase a used item to confirm that you can activate a pre-owned device through their service.

In order to activate most items, you can often simply visit the support site of the carrier and search "activate my device" in their knowledge base. You may need to call the carrier directly to complete activation. If you have any issue whatsoever with activating your item, please contact us as 1-800-Gazelle or email us and we will work with you to resolve your issue or issue a return.

Please Note: For your security, we do not provide SIM cards with the purchase of your device. In many cases, SIM cards will need to be purchased in order to activate your device