Google joins our roster of accepted phone makes, which also includes Apple, Blackberry, HTC, LG, Motorola, Nokia and Samsung.

Google Pixel

The Google Pixel is one of the top performing phones of both 2016 and 2017. The 12.3 MP camera is easily one of the most fine-tuned of it’s time. Additionally, it holds the seemingly endless storage to put those pics in with Google drive. The curved design allows for a more comfortable grip, along with a fully charged 7 hours of battery life in a mere 15 minutes. Talk about convenience.

Galaxy S8

The Galaxy S8 is another advanced phone joining the Gazelle lineup. Proudly boasting the world’s very first Infinity screen, the Galaxy S8 also holds an exceptional front-facing 8MP camera with a rear-facing camera that shoots in vivid 4k. Owners of the S8 are also paired up with Bixby, the artificial intelligence that makes sure you stay on track with evolving adaptation to the way you interact with your phone. For the world travelers, Bixby is also built into the camera to translate languages and remember landmarks.

By opening our trade-in options with Google and the Galaxy S8, Gazelle is able to do more payouts, especially on newer devices. If you own a Pixel or an S8, found out how much your phone is worth on our trade-in site. And to add on to the excitement, we’re offering a 10% bonus on these trade-ins until July 31! Check your value today.

The post NOW ACCEPTING Google Pixel and Samsung Galaxy S8! Gazelle Labs appeared first on Gazelle The Horn.

In other words – no excuses!

Delete Unused Apps

Sometimes it’s hard letting go of that photo app you used on one photo over a year ago, or the audience app you play when no one’s there to laugh are your hilarious one-liners. The novelty of these one-time apps doesn’t seem to shine next to the amount of space and data they use while staying idle on your device. Kindly show these space suckers to the door and enjoy a faster device almost instantly.

Unfriend the Unwanted

We know, it’s rough. It’s not that you still like that person, you just want to be able to check up on their life and reassure yourself your better without them. Push yourself in a new positive direction by simply clearing up your friends list!

Check for Software Updates

Our devices are a lot like our own bodies and need a check-up every now and then. Take advantage of the cleaning season and run those tests that your electronics sorely need. Worried about time? Perform updates while you clean out your drawers or closet and time will fly by.

Check Social Feeds for Questionable Content

Sure, we have photos set to private and privacy settings enabled, but those party pics from your weekend in Cabo aren’t invisible to everyone on the web. Set aside some time to dive into your social feeds this spring, including your lesser-used accounts. Trust us, your future employers will thank you.

Organize Your Photos

There’s no such thing as taking too many photos – that is, until you’re constantly deleting a few just to open up storage on your device. Save the good selfies, scrap any duplicates and even organize your pics to make the most out of your electronics.

Declutter Your Desktop

Whip your desktop or home screen back into shape by tidying up messy documents and loose-floating apps. Folders are your new best friend, especially when you realize what a difference unlocking a device to an organized screen can do.

Sync Devices

Bring some much needed Zen to your life by taking a few minutes to ensure your devices are in sync. Not many mobile users are aware of the convenience that comes with using cloud technology, and you’d be amazed at how easy it is incorporate into your daily life.

Trade in Your Old Electronics

Have you come across your graveyard of old phones while cleaning? Get those old devices traded in! Not only can turning your gadgets into Gazelle put added funds back into your wallet, it can also protect you and your family from the lurking chemicals inside that can cause harm to anyone around them.

With the help of these steps, you’re certain to have a breezy cleaning season. Comment below with your own personal tips that you’ve found helpful for staying organized.

The post 8 Simple Ways to Declutter Your Digital Life Claire Calvet appeared first on Gazelle The Horn.

_{If you’re looking to sell or trade in your Android phone, Gazelle is the fastest and simplest way to get it done. But, before you turn in your phone, you must turn off the kill switch. For Android devices, the kill switch is disabled by removing your Gmail account. Follow these super simple steps to ensure it is deactivated:}

• _{Go to Settings > Accounts > Google> More or “…” > Remove account}

_{You can also go to Settings > Developer options and select OEM Unlocking.}

_{Learning how to turn off the kill switch is incredibly easy, and a necessary step to know your phone and personal information are safely protected.}

The post How To Disable Your Android Kill Switch Juli Spaventa appeared first on Gazelle The Horn.

It’s true that some people were once reluctant to purchase pre-owned phones. But those were the early days. The industry has matured, and now consumers are seeking out refurbished phones.  Whether it is because your child broke their 3rd phone this month or you want a new phone without the hefty price tag, certified pre-owned phone purchases are on the rise.

According to research firm Gartner, the global market for refurbished smartphones is expected to reach 120 million units by 2017. The following are five reasons that a refurbished phone might be right for you:

1. Affordability

Refurbished phones sell at price points that are considerably less than similar new phones. You can get a great smartphone with all the bells and whistles, for a fraction of the price.

2. Care for the Planet

By 2019, according to Compass Intelligence, there will be an estimated 475 million idle devices that are laying around our homes, essentially gathering dust. Smartphones are made from materials that can be harmful to the environment and to humans. These include carcinogens, such as cadmium, lead and beryllium, not to mention arsenic. By purchasing a refurbished phone, you can help reduce the growing problem of e-waste.

3.  Replace your broken or lost phone

Phone replacements are often triggered by a phone that was smashed, stolen, or lost. If this is your scenario, then a refurbished device is the smart and cost-effective way to go. You can get the same model with a new-phone feel to it, but at a fraction of the price.

4. Avoid Change

Some people are creatures of habit. When Apple unveils a new iPhone, the early adopters get in line. But that’s not everyone. Some people like to stay in their comfort zones. If it works, why fix it? Getting a certified pre-owned phone allows a change-averse customer to stay with his or her favorite model.

5. Get a high-performing phone

Before they are re-sold, certified pre-owned devices are cleaned, tested, and – if necessary – fixed. In this sense they are different from used phones, which are sold “as is.” Refurbished phones are fast, high-performing and high-functioning phones that should work just like a new phone. At Gazelle, all cell phones must pass a 30 point inspection and are backed by a 30 day return policy.

For more information, visit Gazelle’s Certified pre-owned store.

The post Why Buy a Certified Pre-Owned Phone? Gazelle Labs appeared first on Gazelle The Horn.

People also get creative, recycling their old phones into a new role; you might use them exclusively for playing music or use various apps to turn your device into a security camera.

However, the best option is often the simplest one. By selling your old phone, you can keep it out of a landfill and contribute to the cost of buying a new phone.

1. Clean Your Phone

When you trade in your cell phone, aim to return it in the best condition possible. Here’s what you’ll need to achieve a thorough, nearly new cleaning:

• Rubbing alcohol to clean your keypad and plastic.
  • Avoid window cleaners, aerosol sprays, or anything with ammonia in it. These chemicals are more likely to damage your phone than clean it. Also, don’t allow cleaning liquid to seep into the headphone jack or charging point.
• Microfiber cloth (soft and lint-free).
• Cotton swabs.

Apply a small amount of liquid to the microfiber cloth and gently clean the screen and casing, using cotton swabs for harder-to-reach areas.

2. Back up Your Phone

The idea is to ensure you have backed up all of your data in one secure location. Then, when you sell or trade-in your phone, your data can be easily transferred to your new device.

With an iPhone, tap Settings, then iCloud, and then choose Storage & Backup. Enable the iCloud Backup feature, then select Back Up Now to move your data to the cloud.

If you have an Android phone, it’s a little more involved, but not to worry. For starters, Google Sync backs up most of your data for you – all you have to do is go to your Settings menu and select Accounts and Sync.

You can also back up your data the old-fashioned way: by using the USB cable to connect your Android phone to a computer and then copying all your files.

If you own an Android 5 or 6.0 Marshmallow phone, you are among the chosen few. Those phones back up everything without you having to lift a finger.

3. Conduct Factory Reset

If you’re trading in your phone (say, for the new iPhone 7), the main thing is to ensure your personal information doesn’t fall into the wrong person’s hands.

A factory reset gives your phone a clean slate by wiping its data and returning it to its condition when you first bought it.

It’s pretty easy with an iPhone. Go to the Settings menu, tap General, select Reset, and then Erase All Content. With an Android phone, conduct a factory reset by tapping Menu, then selecting Settings, Privacy, and Factory Data Reset. To remove all data, press Reset Phone.

•  Select Apps > Settings (NOT Google Settings) > Backup & reset > Factory data reset > Reset phone > Erase everything

4. Encrypt Your Data

After you reset your phone, you’re not done. Reset will remove a good chunk of your data, but if you have an Android phone, beware: A full factory reset may not eliminate your email addresses, texts, and even selfies! This is why it’s essential that you encrypt your data before wiping it. When you encrypt your phone, everything becomes scrambled, making your data unreadable. With iPhones, encryption occurs naturally; with some Android phones, you have to do it manually via the settings menu.

5. Remove SIM or SD Cards

If you know how, pull out your SIM card from your iPhone or unmount and remove your SD card from your Android device. This is key to protecting your personal data. How to remove the cards varies based on the phone model, and older iPhones can be more challenging. If unsure, check your manual or ask your wireless provider for help. Once you remove your SIM or SD card, place it somewhere for safekeeping.

6. Find Your Phone Model

There are a couple of ways to do this. Probably the easiest is to go to Settings, and scroll down until you see ‘About Phone.’ The name of your device and model number will be indicated there.

7. Assess Your Phone for Water Damage

Most phones use stickers to indicate water damage. If the sticker turns a certain color — for an iPhone, it’s pink — it means the phone’s been exposed to water. The trickiest part is finding the stickers (suggestion: get a flashlight), as their location varies depending on the model of your phone. For Samsung Galaxy phones, the watermark is usually underneath the battery; check the SIM card slot in the case of an iPhone. Do a Google search for your phone model, and then follow the instructions.

8. Perform a Function Test

Confirm that your phone is working without a hitch. Check your power button and volume, the charge port, the touch screen, your camera, and the Wi-Fi antenna and backlight to ensure they’re in good working condition.

9. Evaluate the Cosmetic Condition of Your Phone

Let’s make this easy. If your phone doesn’t turn on properly, or its screen is shattered or cracked, it is broken. It is what it is.

As long as your phone powers on and its blemishes aren’t severe, it is likely in good condition. Most phones we examine fit this profile. Used phones are rarely flawless but choose “like new” if your phone could be mistaken for an unused device.

10. Calculate Your Phone’s Value

We evaluate your phone’s value by combining the results of your function test with its cosmetic condition. It takes just a minute to see what your used phone is worth.

Once you accept Gazelle’s offer, we’ll send you a nice box and even pay shipping. All you have to do is insert your old phone and ship it back to us before the expiration date (usually 30 days.)

Once we receive your phone, the ball’s in our court. We’ll verify its condition, and if everything looks good, we’ll send your money via check, PayPal, or an Amazon gift card. With Gazelle, you can count on a quick and easy sale every time.

Recycling Cell Phones with Gazelle Supports Environmental Conservation

If you toss out your old device, be aware that cell phone batteries can leak toxic substances into the soil. This isn’t just a threat to animals and plant life; even humans can suffer serious health consequences from e-waste. You contribute to a greener world for the future when you sell your smartphone to a company like Gazelle.

FAQs

How do I clear my cell phone before recycling?

Before recycling old cell phones, it is important to erase all personal data to protect your privacy. Start by backing up important files, removing the SIM card and any SD cards, and signing out of all accounts. Perform a factory reset by going to Settings > General > Transfer or Reset iPhone (or Reset for Android) > Erase All Content and Settings. This ensures your old mobile phone is free of sensitive information before you take it to a cell phone recycling program, trade-in program, or drop-off location.

How do I dispose of an old mobile phone?

There are several ways to dispose of old mobile phones responsibly. Many recycling programs accept cell phones, ensuring they are either refurbished or properly recycled to reduce electronic waste. Some organizations donate old devices to needy people, such as domestic violence survivors, while others turn recycled materials into new technology. You can also trade old phones at most carriers or local businesses offering recycling services.

Where is the best place to dispose of old cell phones?

The best place to recycle phones depends on your location and recycling options. Many electronics stores, such as Best Buy, accept cell phones for recycling. Trade-in programs from carriers allow you to turn in old cell phones when purchasing a new device, helping you save money. Some community centers, coffee shops, and local businesses also participate in e-waste recycling programs to help minimize environmental impact.

Do I need to wipe my phone before recycling?

You should always wipe your phone before recycling to remove personal data. Start by removing the SIM and SD cards, logging out of all accounts, and performing a factory reset. This prevents unauthorized access to your information when your phone is repurposed, or its recycled materials are used for other electronics. Properly wiping your old phone also reduces security risks if it is refurbished for resale or used in security cameras, international calling cards, or other mobile devices.

The post How to Recycle Old Cell Phones: 10 Steps to Prepare Gazelle Labs appeared first on Gazelle The Horn.

We’re starting to treat our smartphones and tablets the same way. We trade in older devices and use the money to offset the cost of the new one.

Gazelle was the first company to see the value and the need for a comprehensive gadget trade-in service as smartphones started to hit critical mass. Over the past few years, Gazelle has accepted nearly 2 million devices. In the process, we have gained enough experience, knowledge, and data to launch the Orange Book, a guide to help consumers predict the future trade-in value of their devices before they even purchase them.

In our first edition, relying on historical market trends, we reveal when to trade-in your phone as well as what brands retain their value over time. Here are some tidbits: You might be surprised to learn that buying a phone with more memory for photos and videos doesn’t actually help its resale value. And, we dispel the myth that broken phones are worthless.

Time is money

As sleek and special as today’s phones have become, they are not fine wine or art. They lose value as they age. By leaving a handful of phones in a desk drawer as “backups” you leave money on the table. You wouldn’t keep your old car as a backup when you get a new one, so trade in your phone as soon as possible to earn back the most cash. Much like cars, phones are worth less as new models are introduced and the older models age.

So, which brands depreciate the fastest?

Brand name matters

According to Gazelle’s historical data, iPhones tend to hold their value longer than most other smartphones, with Samsung Galaxy phones coming in a close second. Both Apple and Samsung beat other manufacturers by a large margin because of strong global demand. Let’s take a look at how other brands stack up against them.

As seen in the chart above, even after a new iPhone has been out for a full year, it still retains almost 40% (or more than $240) of its retail value. That figure drops to 24% ($156) after two years, when most people are eligible for an upgrade. That means if you bought the iPhone 5 when it came out in September 2012, you could still earn a significant amount of money this fall when the highly anticipated iPhone 6 is expected to be released.

Samsung Galaxy phones retain their value similar to iPhone. After one year, a Galaxy is worth almost 30% (or about $160) of its original retail price and almost 20% (or about $100) after two years. So Galaxy owners can expect to receive about $100 after two years when their carrier contracts have expired and a new model comes out.

While HTC phones are the third best in terms of holding value, there is a tremendous drop-off between a Samsung Galaxy and HTC. On average, HTCs retain just 20% of their initial retail price after the first year, followed by Blackberry (16%) and Motorola (13%). But all three manufacturers retain only 3-6% of the phone’s initial value after two years, far less than the average 24% for iPhones and 19% for Galaxy phones.

So, if trade-in value is a priority, iPhones and Galaxy phones should be at the top of your list, especially if you plan to upgrade consistently.

When $200 is really only worth $70

Brand is not the only factor that impacts value retention. An iPhone’s base memory capacity is 16GB or you can pay an additional $100 for 32GB of capacity, or $200 for 64GB. But think carefully before you buy that extra storage.

According to our historical data (see chart below), the $200 you spend for 64GB of capacity is worth only about $70 of trade-in value the moment you leave the store. After one year, the extra capacity is worth less than 5% of its initial cost on the trade-in market. That’s about $9 of the original $200 paid for those 64 gigabytes, and it drops to $6 after two years.

*Apple frequently introduces lower priced, 8GB versions a year later. Those models are excluded from this analysis.

Buying additional storage may make sense if your playlists read like novels or you are a shutterbug who takes (and keeps) a ton of pictures and video. But given the low rate of return on capacity, consider online storage (“the cloud”) rather than paying for an asset that will diminish sharply in value immediately. The dollars you invest in gigabytes will, in fact, look like pocket change when you trade your phone in.

Take care of your asset

Obviously, a phone that looks brand new is going to be worth more than one that has taken a bath in the washing machine. But you may be surprised that even broken phones have value.

So, what kind of damage does breaking your phone do to your wallet and what is it worth to get a really protective—if unattractive—case to help keep it safe?

When it comes to phone cases, in the battle between fashion and function, function always wins. Despite an initial investment of $20-60, a quality case is a wise purchase when it comes trade-in time.

According to our data (chart below), a Galaxy or iPhone is only worth about 16% of its retail price, or less than $100, if it’s broken when traded in after just six months on the market. That value drops to 11% of its original value if broken by its one-year anniversary.

Before the phone is two years old, that smashed screen has cut your phone’s value down to only 8% of its initial retail cost. Compare that figure with 24% of retail value for a two-year-old iPhone in good condition and 19% for a Galaxy. You could lose as much as $100 by breaking your two-year-old phone. But don’t forget, your broken phone is not worthless it’s just worth a lot less.

A case is a worthy investment, even if it makes your phone look like it’s wearing the technology equivalent of a bicycle helmet. It can save you a headache down the road.

Bottom line

Always consider what is most important to you when purchasing a new phone or taking care of your current device. But if you want to maximize the value of your next phone purchase, remember that brand has a tremendous impact on a phone’s trade-in value. Our historical data indicates that Apple and Samsung currently lead the pack. Keep in mind that more storage capacity does not correlate with greater trade-in value. And remember, once you purchase your phone, treat it gently. Breaking your phone will significantly decrease its trade-in value — but you can still recoup some cash for that destroyed device.

Ultimately, when buying a phone, it comes down to personal preference, needs, and priorities. However, with a greater understanding of maximizing trade-in-value, we aim to help you make an informed decision. No matter which phone you choose and when, remember that your old device holds some value and should never wind up in a drawer….Or worse, the trash (see Gazelle’s recycling policy).

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The post Insider Secrets for Getting the Most Bang for your Smartphone Buck: The Gazelle Orange Book Alyssa Voorhis appeared first on Gazelle The Horn.

We wanted to find the truth about rescuing drowned phones, so we gathered nine devices slated for recycling and put popular wisdom to the test. What we learned surprised us, and may have you running to the store after you read this.

NOTE: If you JUST dropped your phone into water, follow the instructions in our “What to do right now if you drop your phone in water” article to give your phone its best shot at survival.

What were we trying to learn about water damage?

1. If your phone gets wet, what is the absolute best way to recover it?

2. Is rice really the best household substance for drying out a drowned phone?

3. What are my chances, doc? Be honest – will I ever make a call again?

What did we do to test this?

To answer these burning questions we conducted several tests, all in the name of science!

• Test 1: We deliberately drowned nine smartphones and then attempted to revive each. (We then appropriately recycled the phones.)
• Test 2: We compared 7 common materials to see which is really the king of all cures for water damage.

Test 1: Drown & Revive

The Experiment

We tested five Samsung Galaxy S IIIs, three iPhone 4s and one iPhone 3GS. Two of the Galaxies went dead the moment they hit the water. The remaining three turned off after a few seconds in the water. The iPhones seemed to do much better. All of the iPhones emerged from the water still running, with no evidence of damage… yet.

We dried the phones as best we could using paper towels. We removed batteries and parts (when we could), and shook the phones to get as much water out as possible. Then, we placed the phones in drying agents such as rice and silica gel for the weekend.

On Monday, were excited to get to work (seriously!) to see if any of the phones had survived. To our surprise, the iPhones faired the poorest despite continuing to run so well underwater. Only one of the iPhone 4s worked and it showed significant water damage under the screen. The other two iPhone 4s and the iPhone 3GS were completely unresponsive.

Given their spectacular failures in the dunk test, we expected the Galaxy S III smartphones to be a lost cause. We were flabbergasted when every single one started right up without any sign of water damage.

Where does the water go inside the phone?

Before the test, we placed water-contact indicators inside the phones to see how far the water got into each phone. When we opened them up to see the results, the Galaxy smartphones surprised us again. Every water sensor had been completely exposed, so the phones had been entirely flooded, but had dried out and recovered.

The iPhone 4 smartphones were a different story in water. The two dead phones weren’t even dry when we opened them up. It appeared that water had been trapped around and under the battery and under various pieces of electronic shielding.

The iPhone 3GS was the only phone that wasn’t completely flooded. The water sensors near the top of the phone (close to the earpiece) were still bright white when we opened it up. But it was dead nonetheless.

Close inspection of the dead iPhone 4s revealed corrosion around the battery connector and swelling of the battery. A replacement battery fixed one of the dead iPhone 4s. The second dead iPhone 4 was at least able to sync once it got a new battery, but never fully revived.

So, does the iPhone or the Samsung Galaxy have better water resistance?

We were impressed by the resiliency of the Galaxy smartphones. The removable battery probably contributed to the improved drying process and higher survival rate. It is also possible that the relatively open design of the phone’s housing allowed water to escape and/or evaporate more readily.

The iPhones were a disappointment in water. The lack of a removable battery is a minor annoyance under most circumstances, but in this case it proved to be the primary point of failure for two of the iPhone 4s. The compact nature of the iPhone may also have inhibited draining.

Test 2: Is the rice trick king?

The Experiment

We wanted to see if rice is really all it’s cracked up to be. We tested six common household materials to see which could absorb the most water from a wet sponge in 24 hours:

• Cat litter
• Couscous (pearl)
• Classic rolled oatmeal
• Instant oatmeal
• Instant rice
• Silica gel (crystal kitty litter)
• Uncooked rice

Rice is most definitely not king

Dry, uncooked conventional rice was the worst of the seven options we tested. It absorbed the least water in 24 hours, losing out to silica gel, cat litter, couscous, instant oatmeal, classic oatmeal and instant rice.

More importantly, the sponge that we left in open air performed far better than any of the drying agents. It’s possible that the absorbent materials could have matched open air if we’d used a lot more. But it seems that leaving your phone on a shelf may be the best option.

So, what can increase the chances that my phone will survive water?

We recommend focusing on shaking, blowing, or vacuuming as much water out of the phone as you can before trying to dry out your device. You should only rely on drying agents such as silica gel or rice to absorb the last few drops of residual moisture.

If you absolutely must save your phone or data, your best bet is probably to open the phone up as soon as possible and leave it in front of a fan. Most phones can be opened with a Philips screwdriver, but the iPhone requires a specialized “pentalobe” screwdriver, which can be purchased on eBay or from iFixit.com. Don’t worry about voiding your warranty by opening the device– it ended the moment water entered your phone and tripped the water damage indicator.

Once you’ve gotten as much water as possible out, silica gel or instant rice may be helpful, but only if you use a large quantity. We’d suggest at least 4 cups, and a container that’s at least 1-2 quarts. Don’t waste your time with conventional white rice. And if you don’t have silica gel or instant rice, don’t worry. Leaving your phone in open air, (perhaps with a fan for better air circulation) works just as well.

If you’ve drowned your phone and there’s no getting it back, head on over to Gazelle’s Certified pre-owned site for a replacement smartphone. Your drowned device is probably still worth some good money, so trade that wet phone in and you can use the cash to help purchase or rent a new phone (or a waterproof case).

Want to know more? Download our technical write up for all the technical details you can stand. We know you miss your science lab report book from middle school and… science!

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The post Gazelle’s Guide to Water Damage: The Truth About Rice, the Galaxy and Everything Scott S. Lyman appeared first on Gazelle The Horn.

Newer phones from the past few years actually have some great metrics showing their ability to resist water infiltration and water damage. If you’re wondering how to get water out of phone models like the iPhone 15 or iPhone 14, for example, you’re in luck, because the technology is going to help a lot.

So one of the first things to look at is how phones have improved over time, and what you can expect when your phone is submerged in water. Keep in mind the IP68 actually applies to salt water as well, which is great news for those who love the “salt life”.

A “Waterproof” Phone?

First of all, people who understand the design of modern smartphones would say you shouldn’t consider a phone to be totally “waterproof” in any case. Instead, there is kind of a spectrum of water-resistant capability that people use (and that the manufacturer uses, too) to evaluate how well a phone stands up to water. There’s a system developed called “ingress protection” or “IP” rating. It will show you what your phone is supposed to be able to handle in terms of water submersion.

Progressive IP Ratings

There are two main ratings that phone makers are using right now. IP67 means that a phone can survive submersion in water that’s up to 1 meter deep, for 30 minutes.

IP68 means the phone can survive the same scenario with water up to 2 meters deep, again, for 30 minutes.

That doesn’t mean that your phone is going to be magically broken by water damage as soon as it is submerged for 31 minutes. It’s a rating system that explains how the phone is designed to manage this sort of emergency. Don’t take your phone swimming or jet skiing; don’t drop it in the toilet. The IP design is supposed to be a backup support just in case the phone does come in contact with water. It’s nice, too, because older phones don’t have the same protection. IP ratings also involve a rating against dust infiltration.

iPhones and Water Resistance

If you want to look at it chronologically, the IP system was introduced somewhere around 2016.Here’s how various iPhones stack up:

• Models beginning with the iPhone 6 and earlier are not rated for ingress protection.
• The iPhone 7 through the iPhone 10 get an IP67 rating.
• Starting with iPhone 11, the phones get an IP68 rating, although the classic style iPhone SE still has IP67.

It’s also important to note that standard Apple warranties will not cover water-related problems. In fact, Apple has installed something called a liquid contact indicator, that means the company would actually know if a wet phone was submerged in water.

Rescuing a Submerged Phone

So what do you do if you accidentally get your phone wet? What if you’re looking at a pond (or a toilet bowl) with your phone inside it?

Here are some helpful steps to follow:

1. Get It Out (Of the Water)

The first step is to get your phone out of the water to avoid further damage. You want to remove all evident water from the surfaces of the phone, and get it somewhere safe and dry. Then you can do all of that other “rescuing.”

2. Power Down the Phone

Whether it’s an iPhone or an Android model, experts recommend immediately powering off the phone while trying to save it. This stops the functions that can exacerbate a water problem.

3. Release Trapped Water

This is the step where you look at all of the places that water can get trapped when a phone is submerged.

The first step is to get rid of cases or protectors that may have been infiltrated by water. Wipe these off, and put them somewhere away from the phone. You’ll also want to remove the sim card and the battery, as well as any accessories, and dry those areas out, too.

4. Rinsing the Phone

It might seem counterintuitive, but if the phone fell in dirty water or some kind of contaminated liquid, you want to quickly rinse the phone off and get that film or contaminant off of the surfaces. Then, again, make sure it’s dry as possible.

When the phone is dry, open it up and look for internal water or moisture.

If you do have moisture inside the phone internally, you can use these kinds of techniques:

5. Fresh Air

Air drying can be a way to get rid of moisture inside of the phone’s body. You may be able to use a hair dryer, but be careful not to overheat the components or blow too much air directly on sensitive systems.

Simple air drying works, too. You probably don’t need compressed air, although it might be helpful for some of the nooks and crannies in your phone’s exterior. (pro tip: you probably don’t want to use a vacuum cleaner!)

6. Silica Agents

You can also use some types of silica gel product or drying agents to remove some of the moisture. You may have some of this industrial stuff lying around, because it comes packaged with so many consumer products.

Silica gel packets are one of the most effective agents for drying anything, including your phone. Just don’t leave them in reach of children, or pets. .

7. Time Will Tell

One of the biggest mistakes people make when they have a water emergency is to turn their phone back on as soon as they’re done with the cleaning process.

The more time you can give your phone, the more any residual moisture or liquid is going to evaporate. So you want to wait as long as you can before trying to turn the phone back on. Sometimes this can make the difference between success and failure in terms of rescuing a water-submerged phone.

Testing Your Phone

When you feel like enough time has passed, you want to gently test out the phone’s function. Put removable batteries and everything else back in first. Then, turn the phone on and look for signs of life.

If all goes well, you’re back on your way to enjoying your smartphone. If there are any hiccups, you can also experiment with changing out core parts like the battery or sim card.

Additional Coverage

Your standard Apple warranty might not cover water damage, but some sort of protection plans can. Ask your vendor about whether your phone has some additional protection against this type of damage.

iPhone and Android Phones

So what’s the difference between Apple iPhone and other makers when it comes to water resistance? There are some Android models that come with an IP68 rating. Some of the later model Samsung Galaxy devices are an example.

More Tips for Drying

Let’s look at more helpful input from people who have been in this kind of situation before.

Wipers and Dryers

Many experts point out that certain kinds of tools for drying or cleaning the phone can damage the screen. One recommendation is a lint-free towel that can provide the soft touch needed to remove water or contaminants from a device screen and other surfaces. Another tip is to use rubbing alcohol as a cleaner.

Dry Out the Speaker Grill

The speaker area is another place where water can collect in a modern smartphone. While some Apple devices have certain kinds of frequency-based tools for ejecting water from the speaker area, many of them are Apple Watches, and that technology is not ubiquitous in phones.

However, you can get into the speaker cabinet and remove water manually. This might make a difference in your sound output after you have dropped your phone in the water. You might want to hit the charging port, too, though it’s best to go gently when removing water from this area.

The Rice and Couscous Trick

Yes, it is possible to dry out a phone by placing it in the proximity of these foods, in a sealed bag (or other sealed container), maybe with a paper towel in there, too. But lots of experts would recommend silica instead. Rice can actually cause damage to your device!

A Tip From Those Who Came Before

When we talk to people who have had trouble with water damage to their phones, we hear one thing over and over again: keep your phone data backed up!

It’s even easier now, in the age of cloud storage. But too many people don’t have effective backups, and lose things that matter to them if their phone somehow gets dumped in the water.

That being said, we have seen a lot of phones come back to life, even after being submerged. We’ve seen phones recover from having water in the battery compartment or next to the sim card. But the overwhelming consensus from our customers is – don’t tempt fate. Keep everything backed up, so that even if you drop your phone and can’t revive it, you won’t have a problem!

When you get better deals on a pre-owned smartphone, it’s easier to replace a device, financially, if you need to. You’re still getting great value and very modern functional smartphones – you’re just not paying sky-high out-of-the-box prices for factory direct models. It’s sort of like buying a used car – you get nearly the same effective product for a whole lot less!

One way to get a better deal in long-term smartphone ownership is to go with refurbished pre-owned phones from Gazelle. When you buy from us, you’re buying from a company that believes in value and excellent customer service, too. We make sure to sell all of our phones with transparent pricing and condition guides, as well as all of the features and functionality that you want in a pre-owned phone model.

Think about the best way to buy a preowned smart phone device or tablet and dispose of your old device in a responsible way. You can get your pre-owned device in various colors and styles, and with different internal storage options. It’s all part of the enormous value we provide to those who want a lot more phone, for a lot less money.

FAQ

Can I get my phone wet?

Even though many late-model iPhones and Android models have excellent weather resistance ratings, it’s still not advisable to get your phone wet. Damage from water submersion is something that is different on a case to case basis – it’s hard to say with any certainty what your phone will be like after you drop it in the water.

What phones should I get for better water protection ratings?

Our guide shows that starting with Apple iPhone 11, the top IP68 rating is built into Apple smartphones.

iPhones older than that have a slightly less stringent IP67 rating. Both of them indicate that the phone can withstand submersion for up to half an hour. The IP68 rating specifies water up to a depth of 2 meters, where the IP67 rating specifies water up to a depth of 1 meter.

Is there’s a phone that’s completely waterproof?

Many of the newest phones, like some iPhone and Samsung Galaxy models, have a top water-resistance rating of IP68, meaning that they are rated for being used in up to 2 meters of water, for 30 minutes. However, none of these phones are “recommended” for underwater use, and some of the Apple phones have water damage indicators, so be sure to research your phone model well before deciding to take your device for a swim.

Can I take pictures underwater?

Although no smartphones are recommended for underwater use, the newer ones with a rating of IP68 are built to withstand water for up to 30 minutes at a maximum depth of 6 feet.

The post Immersion Therapy: How to Save Your Phone from Water Damage Gazelle Labs appeared first on Gazelle The Horn.

Is unlocking my cell phone legal?

First, is unlocking legal? A  ruling by the FCC ensures consumers can have their phones unlocked by their carriers at the end of their contract and it requires the process to be uniform and simple across carriers. In a letter to the FCC, the wireless trade group CTIA outlined six new unlocking policies:

• Carriers will post on their websites clear and accessible information about how to unlock devices.
• Upon request, carriers will unlock devices for consumers who have completed their contracts.
• Upon request, carriers will unlock prepaid devices within a year of activation, subject to “reasonable time, payment or usage requirements.”
• Carriers will either notify consumers when their devices are eligible or automatically unlock them.
• The process for unlocking devices will be initiated, if not completed, within two business days of an eligible request.
• Military personnel deployed overseas will be able to unlock their devices.

Carriers have agreed to implement three of the policies within three months and the rest within a year.

Unlocking varies by carrier

Many carriers have eligibility requirements you must meet before you can unlock, so make sure you read all the details first on their website. You can also contact a customer care representative from your carrier for any questions regarding unlocking your phone and your eligibility.

How do I unlock my phone on AT&T

To get started unlocking your device on AT&T, head to the AT&T Device Unlock website. Once there, you will need some vital information about your account and your device,including:

• Account-holder’s full name,
• Last 4 digits of the account holder’s social security number
• AT&T account password (if you have an online account)
• IMEI (serial number) of your device. The IMEI can be found by dialing *#06# OR by going to Settings > General > About. In the event your device can’t power on, this number can also be found on the original box, under the battery, or back of the device.

Once you have that information you should be ready to complete the AT&T Device Unlock Form. The unlock process can take up to 5 days and you can check the status of your request at the AT&T Device Unlock Request Status website.

Here are all the requirements needed to be eligible to unlock your AT&T device:

• The person requesting the unlock code must be one of the following:
• • A current AT&T customer
  • A former AT&T customer who can provide the phone number or account number for the account
• Your device was designed for use on AT&T’s network.
• Your device must be paid for in full.
• Your device wasn’t reported lost or stolen.

AT&T also limits the number of devices you can unlock in 1 year

• Current customers are allowed up to five device unlocks per account, per year.
• Former customers are allowed a total of five device unlocks per former account.

Full details and eligibility requirements on unlocking your AT&T device can be found on the AT&T support page.

How do I unlock my phone on Verizon

A majority of the smartphones offered by Verizon Wireless work on both CDMA and GSM networks. Verizon has done this so that customers have an easier time when traveling abroad. Most carriers outside the United States use GSM technology, similar to AT&T and T-Mobile.

Unlike AT&T, Verizon does not currently offer an online solution for an unlock request. Verizon customers will need to call 1-800-711-8300 (Verizon Global Support) and ask the representative for a SIM unlock.

There is also good news for many Verizon customers when it comes to unlocking. The majority of Verizon phones that support GSM technology (have a SIM card slot) and are 4G LTE capable already and come factory unlocked from the carrier! The complete list of global ready devices can be found at Verizon, but it includes many popular handsets like the iPhone 5S, HTC One Max, Galaxy Note 3 and Motorola X. Customers that own non 4G capable devices that support SIM cards, will need to submit a device unlock request.

This includes many popular handsets such as:

• iPhone 4/4S-iPhone 6/6S
• Motorola Droid 2 Global
• Motorola Droid 3
• HTC Trophy
• HTC DROID Incredible 2
• BlackBerry Bold 9930
• BlackBerry Torch 9850

How do I unlock my phone on T-Mobile

T-Mobile customers must contact customer care in order to get their device unlocked by dialing 611 from their handset, or by calling them at 1-877-746-0909. Before you make the call you will want to have all the necessary information in front of you so you do not have to call back.

Information needed for T-Mobile Unlocking request:

• Phone number of primary account holder
• Last four of social security number
• Account password (if any)
• IMEI (The IMEI can be found by dialing *#06# OR by going to Settings > General > About.)

Like AT&T, T-Mobile has also set in place various requirements in order to complete your unlock request.

• You have purchased your device from T-Mobile or an authorized T-Mobile dealer and activated it on T-Mobile service
• You have requested no more than 2 SIM unlock codes per line of service in the last 12 months
• You paid for your device in full
• Your account is in good standing
• Your device has been active on the T-Mobile network for 40 days
• If you are under a service contract, you have made monthly payments for at least 18 consecutive months on your plan, or have paid a migration fee for the device; certain exceptions may apply please call Customer Care for details
• If you are on a Prepaid plan, you have had more than $50 in total refills on the device
• If you are a former customer, your account balance is zero and you did not port out a line associated with the device during the buyer’s remorse period
• You provide proof of purchase if T-Mobile is unable to verify purchase

Being a T-Mobile customer, I can tell you first hand I had no trouble unlocking.

How do I unlock my phone on Sprint

Last but not least we have Sprint, the nation’s third biggest carrier. Sprint is probably the least friendly when it comes to unlocking as they have no online form available and their devices come completely locked. Just like Verizon, Sprint phones primarily operate on CDMA technology, rather than GSM found on AT&T and T-Mobile. Sprint does have many global roaming devices, which include SIM card slots when traveling abroad. If you own one of these devices and wish to get it unlocked, here is exactly what to do.

First off you will need to contact Sprint Worldwide Care to get your device unlock request submitted. Sprint’s primary customer care team does not handle device unlock requests. Sprint Worldwide Care can be reached via chat or email from the web or by calling 1-888-226-7212. Before you make that call you should round up some key information that the customer care team may need, including the following:

• Phone number of primary account holder
• Last four of social security number
• Account password (if any)
• IMEI (The IMEI can be found by dialing *#06# OR by going to Settings > General > About.)

Sprint also has some requirements in order get your device unlocked. The carrier requires the account to be active at least for 90 days and in good standing order to be eligible for an unlock code. If your account is in good standing and you meet the requirements, Sprint should unlock your device in as little as 5 days.

Sprint requirements for unlocking your smartphone:

• Account must be in good-standing
• Device active on account at least 90 days
• Spending limit Accounts (ASL) are not eligible
• Unlocking is for use with International SIM cards only

My final words of advice is to try to be pleasant and patient during the unlocking process. I have found that “killing them with kindness” is the best approach for dealing with the carriers and their overworked customer care representatives…

The post How do I unlock my phone from my carrier? Adam Edgerton appeared first on Gazelle The Horn.

However, locked phones aren’t for everyone. In the U.S., more than 50 million people own unlocked phones — cell phones with no ties to a particular service provider. With these types of phones, users can switch carriers whenever they want. Unlocked phones also allow people to sell and buy used phones easily so that buyers can choose the ideal cell carrier for their needs.

Why Do Carriers Lock Smartphones?

Carriers lock phones to prevent their users from switching to other providers before their contract is up. Cell phones are costly, with prices soaring into the thousands. However, many manufacturers and carriers provide contracts with payment plans to allow interested buyers to pay off their phones over time.

If you purchased your mobile phone through a carrier like T-Mobile or AT&T, you probably signed a contract allowing you to pay off the total value of your phone over an extended period. With your contract, you instead pay monthly installments on your device, making it easier to purchase and budget for a high-quality phone.

While you are subject to that contract, your service provider will require that you only use their carrier services. This policy means you cannot change your SIM card and use another carrier. When you are under contract, your phone will have software on it that blocks SIM cards from other carriers.

How to Check If Your Phone Is Locked

If you aren’t sure if your cell phone has locks on it, you’ll have to call your provider and ask them, but they will first need some specific information from you.

To check if your phone has a lock on it, your carrier will need your phone’s specific make, model and serial number. Not everyone knows this information off the top of their heads, so all phones have a unique IMEI number that allows carriers to access this info themselves.

The easiest way to find your IMEI number is to open your call app, go to the keypad and type out *#06#. Doing this will display your IMEI number without you digging through your settings or files to find it. From there, you can take a screenshot or write the number down so that you have it later.

You can also find your phone’s IMEI number through your settings. For Apple smartphones, you can access your number by opening Settings, selecting General and scrolling to the bottom of the About section. Androids have a similar process. From Settings, go to About Device and select Status.

Once you have this information ready, your provider can tell you whether you have locks on your phone and how long you have until you can unlock your device.

However, the best and most straightforward way to check if you have an unlocked phone is to replace your current SIM card with another from a different carrier and try to make a call. If you have a locked phone, you will likely receive an error message when you restart your phone saying you have an invalid SIM card. However, if your call goes through, you have an unlocked phone.

How to Unlock Your Phone

If your contract has ended, you are usually clear to unlock your phone. However, read over your contract one last time before attempting to unlock your phone. Some carriers ask for an additional month or two with their provider before you can unlock your phone, even if you pay off your entire phone.

When you call your carrier to check your lock status and are eligible to unlock your phone, the easiest part is over. You can ask them to unlock your phone there. Be sure to ask them how long it will take before your phone is completely free of locks. It might take a month for your request to process and fully unlock your phone.

If you don’t want to go through your carrier, you can also contact an IT specialist and see if they offer services to unlock your phone. Many independent phone shops provide these specialized services — but prepare yourself for any fees they might charge.

Additionally, there are methods of unlocking your phone on your own, though it is a very technical process that involves coding or using a data cable and specific software. Before you attempt to unlock your phone yourself, be sure you fully understand the process and back up your information and data ahead of time for safekeeping.

If you want to unlock your phone early, that might be an option depending on the provider and their policy. Some providers allow you to unlock your phone before your contract ends, but you might have to pay a hefty fee. Review your agreement and your carrier’s policies to find the best option when deciding to unlock your phone.

Why People Unlock Phones

People unlock their phones for various reasons. Many individuals like the freedom to explore their carrier options without attachments to a singular carrier. With an unlocked device, you can explore and pick the best deals for your needs whenever you would like. You can find great deals and services across carriers, and switching your provider to take advantage of what they offer can benefit you financially.

Other people may need a flexible carrier arrangement to accommodate international travel. Not all carriers have service in all areas of the globe, and some require steep international data fees. In these cases, a locked phone might not be the best option for those who travel frequently.

Further, unlocked is best when selling your used smartphones. When selling an unlocked phone, you enable potential buyers to choose their own network provider. Instead of shopping by locked phones sorted by carrier, they can instead focus on what they want in a mobile phone — features, storage and more. As a used phone seller, you also have a larger potential audience to market to when selling your old cell phone.

Locked vs. Unlocked Phones

Both locked and unlocked phones have their perks and downfalls, leading people to choose one or the other. When deciding whether to buy a locked or an unlocked phone, consider what both sides offer so you can choose the best option for your needs.

Advantages of Locked Phones

One of the biggest reasons people buy a locked phone is because they don’t have to pay for it in full. Phones are expensive and huge investments — cell phone costs at retail prices range over $1,000, depending on the device’s make and model. Having the option to pay in monthly installments over an extended period is appealing to people who need that kind of guidance and accountability to maintain a budget.

Carriers offer services for users who have contracts with them, like promised warranties, repair options and protection plans. Users get many security features and other components through their service providers. Additionally, users can opt into monthly service plans to get perks like unlimited data or texting, enhancing their experience as a phone owner.

Since manufacturers are releasing new models of phones all the time, carriers often provide exclusive trade-in offers for people who use their services. These offers allow people to get a newer phone at a discount, so they don’t have to overbudget for the latest piece of tech.

Disadvantages of Locked Phones

The main thing that drives people away from buying a locked phone is that you are stuck in your contract with little to no flexibility. Because of this, you can’t switch SIM cards for other carriers until your contract is over.

While monthly plans help many budget and track their spending, some also have hidden fees that cause people to spend more than they realize when they initially agree to the plan. When considering a plan, it is important to carefully read the fine print to avoid any hidden fees. In addition to these hidden fees, you will have to pay extra charges if you go over your allotted texts or data each month.

Advantages of Unlocked Phones

With an unlocked phone, you have the freedom to choose any carrier and switch at any time. This freedom allows you to explore your options to find great deals and services offered by numerous providers. This opportunity can help many phone users get the most from their cell phone use and find a deal that gives them precisely what they need.

It is simple and easy to switch from carrier to carrier with unlocked phones. When you want to switch to a new carrier, all you have to do is purchase a SIM card with that carrier and pop it into your phone. Be sure to store all your cards somewhere safe so that you can return to them at any point when you want to use those carriers again.

Because you buy unlocked phones at full price, you also don’t have to worry about any monthly payments. You can fully enjoy your phone knowing you have already paid for it. Further, without a contract, you won’t have to worry about those hidden fees.

Unlocked phones make it simple and easy to transfer your information to a new device. All you have to do is move your SIM card from your old phone to your new one, and your service will be ready for you.

Frequent travelers love unlocked phones. With the ability to choose from any provider, international travelers can choose local and national plans that work for the country they are in. An unlocked phone can help you stay connected wherever you are, especially if you often travel for business or need your phone to check in on family members back home.

Disadvantages of Unlocked Phones

With an unlocked phone, you have to pay upfront. Unless there is a retail option that offers payment plans, unlocked phones can be pricey. It can also be difficult to find cheaper alternatives, especially if you are looking for a brand new phone.

Without ties or loyalty to one carrier, you don’t get access to their services or help. If you run into problems and need an expert to help you troubleshoot them, you will have to find a third-party IT service and pay their fees. You will also not have access to insurance or protection plans offered through network providers.

If you like to have the latest phone model, finding the money to pay for it without the option of a carrier granting discounts for trade-ins might be challenging. However, if you are someone who stays loyal to your phone model and uses it until it dies, unlocked phones can benefit you.

Where to Purchase or Sell Unlocked Phones Online

Since people have to buy their locked phones through their cell providers, the best places to buy unlocked phones are at manufacturer locations, like Apple or Samsung stores, or through a third-party location. Manufacturers are great resources because they are experts in their products. You can tell them what you want from your phone, and they will steer you in the right direction to find the perfect fit.

Third-party sellers allow you to explore your options without the influence of biased manufacturers pushing their products or carriers selling their deals. At a third-party location, you can also explore various brands and models to compare prices and features.

At Gazelle, we offer some of the best used smartphones online. Our selection includes options for both locked and unlocked phones, so you can choose the path that works best for you. Because we are a third-party seller, you won’t have to worry about contracts or hidden fees with us. Additionally, you can sell your locked or unlocked phone for cash with Gazelle. You don’t have to worry about unlocking it before trying to sell.

Buy or Trade In Locked or Unlocked Phones Online With Gazelle

Depending on what you need from your phone, both locked and unlocked devices have their benefits. While locked phones can be great for budgeting and managing monthly payments, unlocked phones allow users to choose their carriers and get the best deals.

When searching for phone options, it is vital to consider what you want from your phone and cell provider. Your phone needs to work for you and your lifestyle, so understanding what both locked and unlocked phones offer can help you figure out what you need when shopping for a new phone online.

At Gazelle, we understand the value your phone has in your life. Because of this, we offer a wide selection of phones in various makes and models. With our contact-free system, you can ship your locked or unlocked phone to us for free. Our systems allow you to get an estimate on your device within a minute, and you can receive your payment through various avenues — such as PayPal or an Amazon Gift Card.

Trade in your used locked or unlocked phone with Gazelle, or explore our selection of available phones online today! Our services will help you find the best phone for your lifestyle.

The post What Is a Locked Phone?  Gazelle Labs appeared first on Gazelle The Horn.