Ipad index seller icon

iPad Seller's Guide

How to Back Up and Reset an iPad

Back up your iPad:
There are a variety of ways to back up your iPad. You can choose a few options by utilizing iTunes, iCloud, or 3rd party software. We will cover both iTunes and iCloud, since they are supported by Apple and are very simple to use.

iCloud:
The use of iCloud is only available to those who are running iOS5 and above. First we will have to check if you are currently running version 5 of iOS or higher. To perform this check go to setting>general>about and look under version. If is is 5 or higher you have iCloud support enabled on your device.
Backing up to iCloud:

  • Return to the Home screen by pressing the 'Home' button
  • Open the iPad settings
  • Now select iCloud provided at the left hand menu in the settings menu
  • Now to automatically back up your iPad using the iCloud, turn ON the 'Back Up to iCloud' switch
  • Now select the 'Back Up Now' button provided at the bottom of the screen to automatically back up your iPad

iTunes:
Using iTunes to back up your iPad is the most common method of backing up. If you have any other iOS devices such as and iPhone or iPod Touch the method is very similar. Note: If you use iCloud to currently back up you will have to disable it in order to back up with iTunes.
Backing up with iTunes:

  • First make sure you have the latest version of iTunes installed and running before attempting to update
  • Click sync with iTunes
  • Right-click (or Control-click) the iOS device in iTunes under Devices and choose Back Up

To back up purchased content form your iPad: Remember that with iTunes may not back up your purchased apps and media files, those are stored in your iTunes library. Follow these simple steps to back up your purchased content.

  • Connect your iPad to your computer
  • Sync with iTunes
  • A dialog box may appear asking you to transfer purchases, click transfer purchases
  • If dialog box does not appear, right click on your iPad s name on the left and select transfer purchases
Locating your back up:

iTunes places the back up files in the following places depending on your PC/OS

  • Mac: ~/Library/Application Support/MobileSync/Backup/
  • Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
  • Windows Vista: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
  • Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\

Restore your iPad:

The last step you should perform before sending your iPad to Gazelle is a restore or factory data reset. This can be done either from the iPad directly, or by using iTunes.

From the iPad:
Go to Settings > General > Reset. There you will be presented with a variety of options. Select Erase All Content and Settings to return your iPad to its factory state. Make sure you back up your iPad before performing this step as all your data and media will be permanently deleted.

Using iTunes: After performing a complete back up either through iTunes or iCloud plug your iPad into your PC or Mac and open iTunes. Once your device is recognized by iTunes you will see a button on the main screen that says restore. Select restore to perform a complete factory reset.