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iPad Owner's Guide

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What to Do If Your iPad Gets Wet

Water damage has been known to be a common problem with iPads for some time now. Water damage can still can cause a significant drop in value and will often void your warranty. Most tablets, including some of the iPad models, have some sort of water damage indicator.

The original iPad has two water damage indicators located on the device. At the time of the iPad launch, Apple referred to them as liquid submersion indicators." Apple has now given them the new name of liquid contact indicators or LCI. The first LCI is located in the audio jack port, and can be activated if your iPad gets accidentally wet. Unlike the iPhone and iPod, it is installed much deeper so you will need a flashlight or light-enabled magnifying glass to view it. The second indicator is located inside the dock connector on the opposite side of the pins.

The iPad 2 model and all later iPad models have no water damage indicators on the device. The easiest way to check for water damage on these later iPad models is to look for corrosion in the SIM card tray.

What to do if your iPad gets wet

Immediately turn off your iPad. Do not turn it back on, charge it, or connect it to a computer or other device.

Second, hand-dry your iPad as best you can with a soft microfiber towel. Remove your SIM card and pat down any excess moisture and wipe out the headphone and charge ports.

Next, quickly place the iPad in a bag of uncooked rice and let it sit for 48 hours in a dry place. You can also add silica packages to the rice to help the absorption process. The rice will absorb any moisture that remains in the iPad.

After 48 hours have passed remove your iPad, and try turning it back on. Finally connect up your iPad to your computer and try to do a complete Restore with iTunes. This will provide you with the best chance of getting the iPad to its original working state.

If your iPad seems to be damaged beyond restoration, check out Gazelle’s selection of lightly refurbished iPads for sale.